DCOLOR guarantees that all jewelry is delivered without manufacturing defects. Our world-class manufacturing and attention to the details of each handmade piece make us stand out in the competition. In addition, all of our products have strict quality control.
Within our lifetime warranty, we also provide customers with the following services:
- Stone tightening (recommended once a year)
- Re rhodium polishing agent for platinum jewelry (recommended to be used every 2 years)
For any warranty work or free service mentioned above, the customer will be responsible for shipping and returning to us, and the cost will be calculated and shared according to the situation.
If the item is not covered by the lifetime warranty specified in the following terms and conditions, we will notify you of the repair cost before processing the jewelry.